Hotel Consultancy Services
Hotel Turn-Around Services
It is evidently clear from a number of reputable industry reports and current performance trend indicators that a significant proportion of global hotels and hospitality businesses are under-performing due to poor management, out of margin overheads, lack of a well targeted and effective Sales and Marketing strategy, diverting resources to the wrong priorities, an inefficient structure, misplaced complacency, poor profiling and brand positioning.
In an increasingly competitive market the need to deliver high levels of service and the constant pressure on occupancy rates and margins means that the difference between success and failure is precise. it’s a skill not everyone in the industry understands and that is where our expertise comes to the fore.
We understand how important your business is to you and how vital it is to fill those empty beds, event spaces and restaurant seats. With a proven track record in delivering bespoke outcomes and outstanding results in the following areas, we will be more than happy to review your business and produce a solution based Business Recovery and Turn-Around plan that will begin to deliver strong financial results and noticeable service standards excellence within weeks. We have an enviable record of turning hospitality businesses around, put simply – we get the job done! We are delighted to have helped a noticeable number of hoteliers and hotel operators recover from the brink and retain full control of their businesses. Let us help you improve profitability, realise your brand’s strengths and maximise your hotel’s potential.
Our areas of expertise include:
- Structure Planning
- Business Recovery
- Operational Productivity
- Online Reputation Management
- Commission Free Bookings
- Service Redesign
- Benchmarking
- Profit Improvement Plans
- Financial Turnaround
- Sales and Marketing Strategy
- Service Standards Excellence
- Revenue & Yield Management
- Change Management
- E-Commerce Optimisation
- Dynamic Distribution
- Product Improvement Plans
Hotel Start-Up Services
When developing a new hotel or establishing a new hospitality or leisure business or brand, it is paramount that you make effective and strategic long term decisions from the outset. This would have a significant and an unalterable impact on the end product. It is therefore vital that you let an expert appraise your plans and vision to ensure every aspect of the development is thought-through with expertise and experience based focus and judgement.
So whether it is in-room guest comfort and convenience planning, better use of space/layout efficiency or simply making sure the financial numbers work and the project is delivered in budget and on time, we will be delighted to work with you to make your vision a reality and your business a success. It could be the cheapest and yet the most valuable decision you will ever make.
We’re delighted with the progress we have made to date in establishing ourselves as a niche business tailoring service not only for Hotel Owners and Operators but also for Agents, M&E Engineers & Architects. Our core offering of specialised planning and design to maximise efficient use of space and floor area without compromising asset value, functionality and guest experience is a successful formula and in the last couple of years we’ve worked on some exciting assignments and projects with some great teams. We work on both new build and refurbishment Hotel projects.
We provide independent and strategic expertise in the following key disciplines
- Project Management
- Mergers and Acquisitions
- Design Briefs
- Business Development
- Hotel Technology and IT Projects
- Budgets, Projections and Forecasts
- Transactional Advice
- Organisational Development
- Professional Team Selection
- New Builds, Refurbs and change of use
- Business Plan Appraisals
- Suitability Appraisals / Feasibility Studies
- Branding Strategy / Brand Selection
- Funding, Bank Facility and ROI Planning
- Set-up and Launch Services
- FF&E Procurement
- Planning and Strategic Development
- Contract Monitoring and Management
- Investment Appraisals
- Conversions and Refurbishments
Hotel Asset Management Services
In the fiercely competitive hotel and leisure sectors, expert input can make the difference between a healthy bottom-line and letting go of your pride and joy, the business you have worked so hard to develop. Although hard to imagine, sometime a minor re-balancing of your day to day business undertakings, protocols and procedures can make that all important difference your business needs to run an efficient operation and stay afloat or even rise above your competitors and capture a larger share of their business.
It could just be that most of your end revenue is going towards paying large amounts of commission to OTAs (Online Travel Agents) and therefore depleting your bottom-line making it impossible for you to make a reasonable return after meeting the business’s other commitments. We have the expertise to devise and deploy a bespoke solutions driven plan that will help your hotel or property portfolio sail through difficult times and make your balance sheet worth looking at once again.
We can also work closely with your bank or facility provider where applicable to service their demands and expectations if necessary. We work with and are recognised by the Hotels and Structured Real Estate arm of many of the corporate banking groups and other major lenders.
The expert services we offer include:
- Strategic Business Reviews
- Training and Quality Assurance
- Procurement Solutions
- Recruitment and HR Strategy
- Expansion Planning and Development
- Supplier and SLA Appraisals
- Franchise Selection / De-selection
- Asset Value Optimisation
- Policies and Governance
- Mystery Guest Programme
- Efficiency Structuring
- Risk Management and Compliance
- Loyalty Schemes
- Re-Branding / Re-Positioning
- KPIs, SEO & SMO Strategies
- Contracts Review
- Management Audits
- Complex Negotiations
- Interim Management
- Operator Contract Negotiation
Trusted by 100+ hoteliers globally
NK Associates has been working with the team at London House Hotels for just over two years now. Nassar’s expertise and technical knowledge has been of significant use to our operation and the LHH management team. His company’s guidance and support has had a tremendous and rapid impact on the business in both service delivery and sales. We are extremely glad we chose to work with Nassar and his team and would recommend his services to other hoteliers, hotel developers and hotel operators who are looking for express business gains and quick turn-arounds without the fluff that comes with typical hotel experts.
London House Hotels, London, UK
Managing Director
Employing the services of Nassar Khalil and Associates was a wise and very productive decision for our group. Nassar and his team have proved to be exceptional in all the areas of the business they are involved in within our group. We conducted a comprehensive research exercise to find a company that will work with us not just as consultants but also as a member of the team and we are honoured and privileged to have appointed Nassar and his team. This has saved us both time and a lot of money as Nassar is very much the answer to our search. His background, knowledge, experience and judgement is admirable and impressive.
H Shokri Hospitality Group
Doha Qatar
Nassar Khalil came to us by recommendation from a major hotel group. Nassar came into our business and made an immediate difference. His unassuming approach rapidly overcame the barriers of external consultant interference and provided hands on guidance and coaching to all of our senior Managers whilst also steering the board to developing a more effective strategy for all areas of the business. The results of his involvement have been immediate and have taken the board by surprise. Our sales are noticeably up, our overheads have dramatically reduced and more surprisingly, our type of clientele has also changed.
Cignia Properties Ltd
Chairman
Prior to appointing Nassar Khalil and Associates as our Hotel and Leisure consultants , we used the services of a much larger consultancy firm to steer the business through its rapid growth and expansion plans. The difference between the two firms is abundantly clear from the moment Nassar and his team stepped in. The attention to detail, value and direction the new team brought to the business and operation in a short space of time is remarkable.
Ursher Hospitality and Asset Management
CEO
NK & Associates have been employed by our boutique hotel on a consultancy basis over the past 18 months with a clear objective to increase our bottom line by cutting costs and increasing direct business. Nassar is extremely hardworking and honest and always goes above and beyond what is expected of him, always producing exemplary results. Nassar’s knowledge of the hospitality industry is unparalleled and his rounded experience within the sector means that he is highly qualified to advise on everything from hotel construction and corporate contracts to more operational day to day matters.
The Beaufort Hotel
Owner
Nassar came highly recommended by well-established hotel owners and hotel operators. He understands the entire process chain of owning & operating hotels, top end & budget end. As a non-exec director he is a valuable asset to our board and works in detail with our General Manager!
Fin-Ex Asset Management – The Harrington, London, UK
Chairman
Nassar was my key contact at Nadler Hotels between 2005 and 2010. I greatly enjoyed our business relationship as I knew with Nassar I was dealing with an intelligent and thoughtful hotelier, keen to listen to ideas and initiatives and work together for mutual benefit. I would highly recommend Nassar as an excellent business partner for any hotelier or company involved in the hospitality sector.
UK and Northern Europe Epoque Hotels
Director